Supervisory Training for Manufacturers

New Vision and the Workforce Development Council are pleased to offer Supervisory Training for our local manufacturers.

This three part series will be held in three half day sessions; supervisors can attend one or all sessions.   Perfect for new supervisors or a great refresher for experienced team members. 

 $125.00 per person (plus small fee for credit card payments) for the series. Individual classes are $45 per person, per class.  We have some funding available to help employers offset costs:  $25 credit per person per class.  Some paperwork required.

You must call Tammy at 575.1140 to register for the series – classes are almost full.

Session 1:  Supervisory skills 101. Thursday, February 9th, 8:00 a.m.-noon.

In the first of the 3 part series we will cover the many aspects of tasks, responsibilities and interpersonal skills fundamental for successful, productive and respected supervisors.

• Improve Work Habits by dealing effectively with some the tough issues…tardiness, mistakes, avoiding work tasks, gossip, while maintaining the self-esteem and gaining the commitment of the team member
• As Supervisor learn to Coach, Develop and Mentor Employees beyond just talking
• Direct and Execute Expectations to get the Results you need
• Delegate, when, to whom, why and how for the process to be effective
• Communicate to establish an atmosphere of openness, trust, respect and accountability
• Learn to use your natural strengths to your advantage
• Get to the root of employee problem behaviors and eliminate them
• Turn problems with difficult employees into positive results
• Holding employees accountable and optimizing productivity

Session 2:  Supervisory skills 201. Thursday, March 1st, 8:00 a.m.-noon.

In this 2nd session of the 3 part series we will begin to cover the legal rights of both the employer and employee.   Additionally the focus will be to organize his/her department and employees, visualize future impacts and needs, energize the employees to get their tasks done and supervise their work, ensuring that the productivity and quality standards are met.

• Understanding and Communicating employee and employer rights – company policy compliance, privacy, searches, monitoring computer use, drug and alcohol testing, employee files
• Dealing with discipline issues, including confidentiality and documentation
• Training & Employee development: job related knowledge, skills and abilities, behaviors and interpersonal relations
• Work and Well-being
• Performance Management; effective feedback, performance rating, goals, rewards, strengths and weaknesses, skills, quality, attitudes
• Employee Retention and Company Culture
• Role-modeling – Walking the Talk

Session 3:  Supervisory skills 301.  Thursday, March 22nd. 8:00 a.m.-noon.

In this 3rd session of the 3 part series we will cover more complex issues relating to hiring, firing, harassment, discrimination, and violence in the workplace. Employment law will also be covered, as well as related issues FMLA, ADA and EEO. Confidentiality and documentation protocol will be a focus in this session.

• Plan, organize and control outcomes
• Keys to Coaching & Motivating and Building your successful workforce from performance goals to safety
• Manage complaints, find root causes and resolve problems
• Recognizing and Preventing harassment, discrimination, bullying, intimidation, violence, know your role and responsibilities
• Learn about employment laws related to hiring, firing, promotion, Family and Medical Leave, American with Disabilities Act, Equal Employment Opportunity
• Be familiar with lay-offs, dismissals for cause, resignations, retirement, and your part
• Drug and Alcohol abuse in the workplace
• Injury Prevention and Accident Response
• Investigations, complaints, confidentiality, dotting your I’s and crossing your T’s.
• Support Employees to accept change and thrive. Understand why change happens, typical reactions, and employee struggles
• Communicating with Management and getting Results

All classes will be taught by Diana Welch, SPHR, Human Resources Management Solutions.  Diana has over 20 years of HR experience and working with employers.